Your questions, answered.
Read about water removal, drying, cleanup and the details to include when describing a leak.
Before you begin
Water damage, services and next steps.
Find the service that fits the affected areas and learn what each stage covers.
Read the service descriptionsWhat services do you offer?
Water extraction, structural drying, and cleanup after pipe or appliance leaks. Each service addresses a different part of the affected space.
How do extraction and drying differ?
Extraction removes standing water. Structural drying uses air movers and dehumidifiers to help dry affected spaces after that water is removed.
What should I describe about the leak?
Describe when the leak happened, where the water went and which rooms or surfaces were affected. Choose the closest service, or select Not sure yet.
What happens after water is removed?
Affected spaces may need drying and surface cleanup. The service descriptions explain the purpose of each stage and the work it covers.
What if I am not sure which service fits?
Choose “Not sure yet” in the form, or read the three service descriptions before filling it in.
Does this form send a request?
This preview form runs only in your browser. It does not send, save or book a request. Use invented details when trying it.
Tell us what happened.
Describe the leak and the rooms or surfaces that need attention. Choose the service that best fits what you can see.